quinta-feira, 30 de setembro de 2010

Diagrama de Pareto

Apostila sobre o Diagrama de Pareto.

Acesse aqui

Ferramentas GUT

Apostila da UNIP sobre ferramentas de análise GUT - Gravidade, Urgência, Tendência.

Acesse aqui

COBIT 4.1

Material da IT Governance Institute sobre COBIT 4.1, em português.

- Modelo;
- Objetivos de Controle;
- Diretrizes de Gerenciamento;
- Modelos de Maturidade.

Acesse aqui

segunda-feira, 27 de setembro de 2010

Apostila ITIL v3

Apostila de ITIL v3, escrita por Thiago Fagury (http://fagury.com.br/sys/?p=218). É a primeira versão. Material baseado na Biblioteca Itil V3, no documento oficial de overview do Itil V3 e também no livro Implantando a Governança de TI do Aragon Fernandes e do Wladimir Ferraz de Abreu.

Acesse aqui

quarta-feira, 1 de setembro de 2010

Data Communications and Networking

Author: Behrouz A. Forouzan.

As one of the fastest growing technologies in our culture today, data communications and networking presents a unique challenge for instructors. As both the number and types of students are increasing, it is essential to have a textbook that provides coverage of the latest advances, while presenting the material in a way that is accessible to students with little or no background in the field. Using a bottom-up approach, Data Communications and networking presents this highly technical subject matter without relying on complex formulas by using a strong pedagogical approach supported by more than 700 figures.

Now in its Fourth Edition, this textbook brings the beginning student right to the forefront of the latest advances in the field, while presenting the fundamentals in a clear, straightforward manner. Students will find better coverage, improved figures and better explanations on cutting-edge material. The "bottom-up" approach allows instructors to cover the material in one course, rather than having separate courses on data communications and networking.

Read and download here